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Brahim Kouider
Skill • 3 years experience wit‬ | Experience Mid Level | Current Location Dubai, UAE
Logistics Coordinator (June 2014– June 2015) MARS Inc. (Dubai, UAE) • Coordinated the availability of stock and accurate forecast with supply. • Managed the aged and damaged products disposal. • Led full customer complaint investigations. • Coordinated the reverse logistics to source units. • Managed the promotional packing operation. • Controlled components and packing material. • Managed quality control activities. • Managed the re-ordering and procurement of stickers, boxes and other promotional requirements. Inbound Supply Chain Officer (June 2012 – June 2014) MARS Inc. (Dubai, UAE) • Planned Receivable’s schedule, quality and quantity. • Controlled receivables forecast accuracy. • Tracked receivables and keep records. • Catered information of receivables across the business. • Catered information of inventory across the business. • Planned the Pull for SKUs when needed, Pushed SKUs with excessive inventory with sales and made sure that all SKUs have optimum inventory levels. • Championed quarterly stock counts. • Created freshness risk analysis and action plan. • Monitored the freshness profile in the warehouse. • Assured warehouse FIFO and the agreed age on arrival. Operations Executive (March 2012 – June 2012) Rocket-Internet (GmbH) (Dubai, UAE) • Coordinated operations with customer service in an online apparel retailing environment (www.NAMSHI.com). • Handled reverse logistics of returns and cancellations. • Made sure that dispatch and deliveries are on track. • Followed up with inbound shipments from Europe to the middle-east through Dubai. • Communicated with customers service when needed to solve problems. • Assured an overall smooth running of outbound operations. Acting Team Leader (Oct 2010 – May 2011) ARAMEX Emirates (L.L.C) (Dubai, UAE) • Analysed incoming calls rates and forecasts. • Handled escalated cases. • Led the project of outsourcing the Dubai Media INC (DMI) communication center. • Led a team of 20 agents in operating an outsourced communication center of Abu Dhabi Media Company (ADMC). • Motivated and fulfilled agents needs in order to reach targets. • Prepared daily, weekly and monthly performance reports for management. • Solved conflicts within the dedicated team of agents. Customer Service Representative (Aug 2010 – Sep 2010) ARAMEX Emirates (L.L.C) (Dubai, UAE) • Enabled customers to track shipments and advised on the price list of courier services. • Followed up with customers inquiries and calls. • Handled customers complaints. • Participated in telemarketing promotional campaigns. • Provided guidance for financial institutions clients such as Barclay’s Bank and government authorities such as the Emirates Identity Authority. Sales Representative (Oct 2011 – Oct 2011) Iomega UAE (Dubai, UAE) • Promoted the company’s products at GITEX 2011. • Provided help to customers. • Processed payments. • Reported to supervisor with updates. ERP System Telemarketer/Website Coordinator (Jun 2009 – Oct 2009) Xpert Technologies SDN BHD (Selangor, Malaysia) • Handled ERP system telemarketing. • Managed the coordination between the company’s management and an IT services provider in order to launch a B2B website of ERP system and the e-learning programs. More Details
Jagan
Skill Ms Office,Tally ERP‬ | Experience Fresher | Current Location INDIA
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vishal
Skill I have a full knowledge about ‬ | Experience Entry Level | Current Location pathankot
I have a three year exp in silvertouch technologies in the post of technical support More Details
Umesh Malhotra
Skill Administrator, Customer Suppor‬ | Experience Entry Level | Current Location New Delhi
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haytham
Skill • Networking: VLANS, I‬ | Experience Senior Level | Current Location Dubai
Project DWC Warehouse - (I.T Infrastructure of the Warehouse) Organization Robert Bosch Middle East, Dubai Duration 6 month Team Size 2 Budget AED 300,000 Environment Windows Server 2012, SAP/ Zepra Printers/Motorola Printers/HP Printers /HP Switches / Cisco Router Details Setup IT equipments and Installation part Responsibilities IT Project Coordinator Project Takaful Emirate IT Infrastructure Organization Takaful Emirate Insurance , Dubai Duration 5 Month Team Size 2 Budget AED 150,000 Environment Windows Server 2008, Exchange Server 2008, Cisco Router/Cisco Switch/Cisco IP Telephony Details Create Secure and reliable IT Network Infrastructure Responsibilities IT Project Coordinator - Create Secure and reliable IT Network Infrastructure More Details
Anil
Skill Technical Support, Customer Ca‬ | Experience Entry Level | Current Location DUBAI
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Prasath.M
Skill Windows Server 2008, Active Di‬ | Experience Fresher | Current Location
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velan m
Skill autocad, nx cad, robot studio‬ | Experience Fresher | Current Location
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