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Maryflor Canlas

Date of Birth:


Gender :


Marital Status :


Nationality :


Current Location :


Education :

Bachelors Degree

Skills :

? Immensely talented and hardworking. Computer-literate. ? Can speak and communicate well in English. Has interpersonal communication skills. ? Certain knowledge about doing research and paper works. ? Sufficient skills in medical transcription. ? 5 years of experience as an account / collections specialist for both inbound and outbound calls from Citibank and JP Morgan Chase. ? Has management and leadership skills. Became part of the engagement team with previous company. ? Adequate skills in making presentations and speaking in a large group of people. ? Had experience in supporting newbies in the production floor. ? Consistent in meeting the company's goals in terms of compliance, policy and procedures and monthly performance with previous companies. ? Addresses customer service inquiries, helps customer resolves account deliquency, sell benefits of automatic payments with customers in a timely and accurate manner.

Experience 1 :

Mid Level

Experience 2 :

*experienced in handling both inbound/outbound calls *supported new hires in the production floor with job scope and processes. *managed company's engagement activities or monthly& yearly events. *experienced with customer service field.

Cover Letter

To Whom It May Concern, Good Day. Please find my attached Curriculum Vitae for your reference. I would like to apply for a position within your prestigious organization and it would be a great opportunity to work for a reputable company that would enable me to use my skills and develop my potential further. As per my CV/Resume, I have total of 5 years working experience in banking & finance/sales/customer service field as an account specialist/collections specialist (3 years in Citibank (Convergys) and 2 years in JP Morgan Chase in the Philippines). I graduated from one of the Universities in Manila, Philippines with a Diploma Course of Bachelor of Science in Nursing. I also passed the licensure examination for nurses in the Philippines. All necessary certificates will be available upon request. I am flexible and experienced account specialist with excellent time management and multitasking skills. I am a good communicator and a team player with proven interpersonal skills. I am determined, enthusiastic, self-motivated, reliable and hard working person. I’m also matured and adaptable to all challenging situations. Full details of my professional experience are stated on my Curriculum Vitae which would provide you with all the information necessary for my application. Kindly acknowledge receipt of my application and will appreciate your time for the assessment of my application. I can be reachable through my email (clang323@yahoo.com.ph). Please don’t hesitate to give me your feedback for my application and will appreciate the same. Looking forward to hear from you very soon. I'm willing to start anytime. Thanks and Best Regards, Maryflor Canlas Applicant


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